If buyer does not like the item they bought, they have a 30 days from the day that they receive the item to return the item for a full money back return But

BUYER PAYS RETURN SHIPPING

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Items that are damaged do to shipping, packing (Please take Photo For Us To See) or factory defective. You must contact us within 5 business.

We will do 1 of 3 thing.

1 - Send you a new item to replace the other item (in some case if we do not have a replacement we may have to refund your money) (may or may not have your return the bad item at our cost)

2 - Refund your money. (may or may not have your return the bad item at our cost)

3 - Refund part of your money.
example: if you ordered a picture frame and it can in with broken glass, we can refund some money for you to replace the glass.
example: if your item comes in damaged but does not look to bad and you want to keep it we may be able to come to an agreement on a refund amount.

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